Revolutionizing customer support, one ticket at a time
At Novumdesk, we believe that exceptional customer support is the foundation of successful businesses. Our mission is to empower teams with the tools they need to deliver outstanding customer experiences, streamline support operations, and build lasting relationships with their customers.
We're committed to providing a modern, flexible, and powerful helpdesk platform that works for businesses of all sizes - from startups to enterprises, whether they prefer cloud convenience or self-hosted control.
Novumdesk was born from a simple observation: existing helpdesk solutions were either too complex, too expensive, or too rigid. We set out to create a platform that combines the best features of modern software with the flexibility that businesses need.
Launched in 2024, Novumdesk has quickly grown to serve thousands of teams worldwide. We've built our platform with a focus on user experience, performance, and extensibility - ensuring that it can adapt to your unique workflow and scale with your business.
Today, we continue to innovate and improve, driven by feedback from our community and a shared vision of making customer support better for everyone.
Every decision we make starts with our customers. We build features that solve real problems and create value for support teams and their customers.
We continuously push the boundaries of what's possible in customer support software, embracing new technologies and best practices.
We believe in open communication, honest pricing, and clear documentation. No hidden fees, no surprises.
Every business is unique. That's why we offer both cloud and self-hosted options, extensive customization, and powerful APIs.