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Frequently Asked Questions

How do I get started with Novumdesk?

You can start using Novumdesk in two ways: sign up for our cloud platform at cloud.novumdesk.io for instant access, or deploy the self-hosted version on your own infrastructure. Check our documentation for detailed setup instructions.

What's the difference between cloud and self-hosted?

The cloud platform is fully managed by us - no setup required, automatic updates, and 99.9% uptime guarantee. Self-hosted gives you complete control over your data and infrastructure, with no subscription fees. Both versions include all features.

How do I integrate Novumdesk with other tools?

Novumdesk offers a comprehensive REST API and supports integrations with popular tools like Slack, Jira, Zapier, and more. Check our API documentation and integration guides for details.

Is my data secure?

Yes, security is our top priority. We use encryption at rest and in transit, follow industry best practices, and comply with GDPR and SOC 2 standards. For self-hosted deployments, you have complete control over your data.

Can I customize Novumdesk?

Yes! The self-hosted version provides full access to the source code, allowing complete customization. The cloud platform also offers extensive customization options through themes, custom fields, and API integrations.